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Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We do not charge any shipping costs.

Deliveries to foreign countries:

Der Heft- bzw. Abopreis der Gartenbahn-Werkstatt "Welt" enthält bereits die Versandkosten. Für alle anderen Waren werden ausschließlich die jeweils anfallenden Versandkosten von DHL bzw. der Deutschen Post berechnet.

Download products are sent to you as data via E-mail within 48 hours after concluding the contract (with an agreed advance payment after the time of your payment instruction).

The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 48 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).

The customers can download the Download items in their customer accounts.
This Download is provided within 48 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).
The customers are also informed about the provision via email.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 5-10 days, for deliveries abroad within 8-20 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
Payment via PayPal
Payment by invoice

 


Further details on payment

 

The invoice amount is to be settled at the time of payment on invoice within 14 days. In case of questions, please contact us at the contact details mentioned in the Legal Notice.